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Customer Service 415 504 8529

Shipping Options & Order Processing Time

Orders are processed in the order that we receive them. Order processing time typically takes 2 - 4 days but can, on occasion, take up to 6 days when the order volume is particularly high.
Feet Relief ships products Via the US Postal Service
Priority Mail takes about 3 to 5 days.
First Class Mail takes about 5 to 8 days.
The First Class Mail option is only available on orders less than 13 ounces. When you place orders for multiple products and their combined weight (including the weight of the packaging) is over 13 ounces you will automatically be charged Priority Mail rates and the order will be sent via Priority Mail.

Priority Mail usually takes 3 to 5 days anywhere in the continental US. This is not guaranteed but 95% of the time, it gets there in that time frame. Priority Mail to Alaska and Hawaii sometimes takes a few extra days.

If an order is placed on line for an item that is out of stock we will contact you within 10 days to inform you of how long it will be until we get the item back in. At that point We will offer you a choice to cancel your order, change your order to another product that is in stock or just wait out the back order until the item comes in. Most back orders are resolved quickly because of our close proximity to several large distributors but several items occasionally experience protracted back orders due to supplier shortages. We will do our best to contact you by phone in either event. If you are curious about the availability of your order please call us toll free at
415 504 8529
Shipping charges are nonrefundable